Showing posts with label Leadership Paradox. Show all posts
Showing posts with label Leadership Paradox. Show all posts

Friday, May 27, 2016

Southwest Airlines Puts Employees First


All of us have jobs that we have to wake up for each day.  Do you like this job?  Is it a good place to work with a fun environment?  For one company, a CHAMPIONSHIP CULTURE has been built upon doing things a little different than the norm.


Most of us have flown before and have had the unfortunate experience of shutting off our portable electronic devices and listen to an unhappy flight attendance go over passenger information for the millionth time.  But, if you've ever flown on a Southwest flight, you may have had a slightly different encounter with a - dare I say - happy employee ...
“No smoking is allowed, not even in the toilets. Don’t be naughty in our potty. If you do there is a $2,000 fine, and if you had that kind of money you’d be flying United instead of Southwest.”

 “Your seat cushions can be used for flotation. In the event of an emergency water landing please take them with our compliments.”

 “We are pleased to have some of the best flight attendants in the industry. Unfortunately none of them are on this flight.”

"Although we never anticipate a change in cabin pressure... because if we did, we wouldn't have come to work today.... If you're traveling with a small child, what were you thinking? Put your mask on first and then help them with theirs. If you are traveling with multiple young children, assist the one with the most potential first and then work your way down."